Financing

How the coronavirus is shaking up delivery

Technomic’s Melissa Wilson joins “A Deeper Dive” to talk about the future of third-party delivery.

Delivery has surged since the coronavirus shutdown. But it hasn’t been a clear-cut win for the services providing it.

On this week’s edition of the Restaurant Business podcast “A Deeper Dive,” Melissa Wilson, principal with Technomic, talks about that subject.

Delivery remains one of the more dramatic topics in the business. And there are major questions about how it will look after the pandemic. While chains have been using the service to market their convenience, independents have bristled at the commissions charged by third-party deliverers—and they’ve increasingly had local governments on their side.

Wilson helps wade through these topics. She talks about the potential for delivery in a post-coronavirus world and the impact a potentially deep recession could have on the service.

Please have a listen.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Consumers are leaving their cars and going into restaurants

The Bottom Line: Drive-thru traffic has steadily fallen since the pandemic, even as other off-premise channels remain strong. That traffic has shifted back to the restaurants. Did the industry overdo the drive-thru?

Financing

In the 10 largest restaurant chains, signs of the industry’s evolution

The Bottom Line: Only 14 chains have been on the list of the 10 largest concepts over the past two decades. But that doesn’t mean that it hasn’t changed with consumer demand.

Emerging Brands

Olive & Finch lets diners dictate how they want to experience the brand

This growing premium fast casual out of Denver is expanding with an all-day menu priced no higher than $20. Part of the value offering is giving guests options for how they use the concept.

Trending

More from our partners