Financing

How Domino’s became a technology company

Dennis Maloney, the chain’s chief innovation officer, joins this week’s episode of the RB podcast “A Deeper Dive” to talk about technology and robots.

This edition of A Deeper Dive is brought to you by SoftTek.

Softtek

How did Domino’s become a tech company?

This week’s episode of the Restaurant Business podcast “A Deeper Dive” features Dennis Maloney, the Ann Arbor, Mich.-based pizza chain’s chief innovation officer who discusses the company’s effective use of technology.

Domino’s was struggling more than a decade ago before it changed its pizza recipe, generated strong sales and then used technology and remodels to continue bringing in new customers every quarter.

Maloney talks about what it takes for a pizza chain to become a tech company. He also talks about robots, including Domino’s partnership with Nuro to use its robot to deliver pizzas in Houston. He also talks about what it will take for that robot to go into more widespread use.

Subscribe on Apple Podcasts.

Subscribe on Spotify.

Also, we are now on Alexa. Simply go to this link and be logged into your Amazon account, look for “A Deeper Dive podcast” to enable the skill. Once it’s enabled all you need to do to listen is say, “Alexa, play A Deeper Dive.” You may also enable the daily short news podcast “RB Daily” by searching for the RB Daily podcast.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

The economy is surprisingly resilient

The Bottom Line: Persistent job growth and other indicators show an economy that has been shockingly resilient despite a host of pressures over the past three years.

Food

How Lion's Choice beefed up its roast beef sandwich, along with traffic and sales

Behind the Menu: St. Louis-based Lion’s Choice gave its signature sandwich a premium makeover to boost guest counts. It worked.

Financing

Taco Bell franchisee Pacific Bells continues its eastward push

One of the fast-food chain’s largest franchisees continues to acquire and open new locations. One of those new units could be in a ghost kitchen.

Trending

More from our partners