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How Domino’s became a technology company

Dennis Maloney, the chain’s chief innovation officer, joins this week’s episode of the RB podcast “A Deeper Dive” to talk about technology and robots.

This edition of A Deeper Dive is brought to you by SoftTek.


How did Domino’s become a tech company?

This week’s episode of the Restaurant Business podcast “A Deeper Dive” features Dennis Maloney, the Ann Arbor, Mich.-based pizza chain’s chief innovation officer who discusses the company’s effective use of technology.

Domino’s was struggling more than a decade ago before it changed its pizza recipe, generated strong sales and then used technology and remodels to continue bringing in new customers every quarter.

Maloney talks about what it takes for a pizza chain to become a tech company. He also talks about robots, including Domino’s partnership with Nuro to use its robot to deliver pizzas in Houston. He also talks about what it will take for that robot to go into more widespread use.

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