OPINIONFinancing

Operations take center stage at fast-food chains

The Bottom Line: The pandemic and then a labor shortage made operating a restaurant more difficult. Now, chains like McDonald’s, Starbucks, Burger King, Popeyes and Papa Johns are all working to fix that.

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Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Financing

For Papa Johns, the CEO departure came at the wrong time

The Bottom Line: The pizza chain worked to convince franchisees to buy into a massive marketing shift. And then the brand’s CEO left.

Leadership

Restaurants bring the industry's concerns to Congress

Nearly 600 operators made their case to lawmakers as part of the National Restaurant Association’s Public Affairs Conference.