A look at Dan Cathy’s incredible tenure at Chick-fil-A
The chain’s soon-to-be-former CEO stumbled into a gay marriage controversy that sticks with the chain to this day, but RB’s The Bottom Line says its devotion to culture and service has been the key to its remarkable growth.Restaurant Business Exclusive Content
Financing
Inflation taking its toll on some consumers, but not others
The Bottom Line: On Thursday, Macy’s said its consumers were fine, while Burlington said its consumers were not, showing that inflation is first taking its toll on lower-income customers.
Marketing
The James Beard Awards return from the pandemic with an equity makeover
The awards, widely considered the “Oscars of the food world,” took a two-year pause to try to become more diverse, equitable and inclusive to give more chefs access to the potentially career-changing prize.
Technology
Off-premise diners continue to fall for third-party apps
Tech Check: A report from DoorDash shows that the big apps are increasingly becoming consumers’ chosen method for finding and ordering food to-go.