Leadership
Individuals influencing the direction of the restaurant industry
Individuals influencing the direction of the restaurant industry
Adapting to shifts in the marketplace is tough enough for the operator of a single restaurant. Imagine the challenge it poses for Indra Nooyi, chairman and CEO of Pepsico Inc., a diversified consumer-goods company with operations in almost every nook and cranny of the planet.
Struggling to reach staffers who seem lost in their own world? Well, have you thought about pottery? That’s the improbable route Bill Strickland took when he set out to turn the disadvantaged of his native Pittsburgh into choice job candidates all but vibrating with enthusiasm. Now a world-renowned motivational authority, Strickland has agreed to recount how he molds workforce stars from prospects that don’t appear to fit the system. His delivery at the Restaurant Leadership Conference promises to be as unusual as the training approach he’s taken.