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Leadership

Individuals influencing the direction of the restaurant industry

Leadership

Get to know life services expert Laurie beth Jensen

 By Kelly Killian on Jul. 15, 2014

With one foot in HR and the other in marketing, Jensen has the express job of making employees feel good about their positions at Zoës Kitchen, the Plano, Texas-based Mediterranean fast casual with more than 110 units

Leadership

Get to know Karim Webb

 By Kelly Killian on Aug. 12, 2014

Founder of PCF Management, a Buffalo Wild Wings franchisee, Karim Webb's passion is contagious. Now Chipotle and other concepts are entering the neighborhood.

Leadership

Going out on top

By Sara Rush Wirth on Sep. 08, 2014

Owner Doug Sohn is hanging up his apron (actually, it’s a t-shirt) this October after 14 years behind the counter.

Leadership

Get to Know: Chance Carlisle

By Sara Rush Wirth on Dec. 10, 2014

Why LYFE Kitchen President and CEO Chance Carlisle? He’s juggling franchisor, franchisee and fatherhood.

Leadership

The synergist: Steve DeSutter

By Peter Romeo on Nov. 10, 2014

Franchisees are known to worry when their franchisor has multiple and potentially competitive brands in its fold. How do they know the secrets and strengths of their chain won’t be shared with a sister operation, undercutting the distinction of where they’ve plunked considerable money?

Leadership

The builder: Steve Silverstein

By Peter Romeo on Jan. 22, 2015

No one has ever quit, claims this casual chain—and that includes Not Your Average Joe's tenacious founder Steve Silverstein.

Leadership

Get to Know: Jack Crawford

By Sara Rush Wirth on Feb. 27, 2015

Why Crawford? Some say the NRA has a message problem when it comes to its stance on hot-button topics; they've got a good story to tell but are being beat by unions and lawmakers. Will its newest chairman make a difference? He might, based on his past at Ground Round Grill & Bar, based in Freeport, Maine.

Leadership

Hazem Ouf: The Challenger

By Peter Romeo on Jun. 04, 2015

Hazem Ouf doesn’t profess to have all the answers for reviving restaurant organizations, even after snatching the likes of Village Inn, Max & Erma’s and O’Charley’s from the ICU.

Leadership

Get to know: Steve Easterbrook

By Peter Romeo on Mar. 16, 2015

When Steve Easterbrook assumed the top post at McDonald’s Corp. on March 1, he brought to the job considerable experience in turnarounds and international market dynamics—two areas where his predecessor, Don Thompson, was spotty at best, critics say.

Leadership

The Power 20: Empires strike back

By Restaurant Business Staff on Mar. 16, 2015

Meet the family dynasties leading restaurants into a new generation.

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