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Leadership

Individuals influencing the direction of the restaurant industry

Leadership

Wingstop names its first chief people officer

 By Heather Lalley on Dec. 16, 2021

Donnie Upshaw, who had served as SVP of people for the fast-casual wing chain, was elevated into the new post to oversee culture and talent management for the brand.

Leadership

McDonald’s settles lawsuit against former CEO Steve Easterbrook

 By Jonathan Maze on Dec. 16, 2021

He has returned $105 million in cash and equity awards and apologized to the company for “failing to uphold McDonald’s values.”

Leadership

Bloomin' Brands parts ways with chief customer officer amid reorganization

By Joe Guszkowski on Dec. 16, 2021

Michael Stutts will receive $1.6 million in severance pay after his position is eliminated.

Leadership

Dave & Buster’s hires a CFO

By Heather Lalley on Dec. 15, 2021

Michael Quartieri comes to the food-and-games chain from LiveOne, a global audio and video platform. He replaces Scott Bowman.

Leadership

Friendly's parent hires Carissa DeSantis as chief technology officer

By Joe Guszkowski on Dec. 15, 2021

The former Dickey's CIO will oversee tech at Jamco brands including Friendly's, Red Mango and Red Brick Pizza.

Leadership

Famous Toastery hires Michael Mabry as president

By Joe Guszkowski on Dec. 15, 2021

The restaurant veteran will help steer the breakfast-and-lunch chain toward 2X unit growth by 2024.

Leadership

What you didn't learn if you missed the 2021 Restaurant Leadership Conference

By Restaurant Business Staff on Dec. 10, 2021

The three-day event proved a lively exchange of ideas, fueled in part by a pent-up demand to network on common challenges and opportunities.

Leadership

2021 Pacesetter Award goes to Freddy’s Frozen Custard & Steakburgers

By Patricia Cobe on Dec. 09, 2021

The fast-growing fast casual was honored for accelerating systemwide sales and franchise expansion.

Leadership

6 things restaurant operators could learn from Shaq

By Heather Lalley on Dec. 09, 2021

Basketball Hall of Famer Shaquille O’Neal, an entrepreneur with interests in several chains, shared some wisdom (and several surprises) with the crowd at Restaurant Leadership Conference Wednesday.

Leadership

6 takeaways from the autobiography of Texas Roadhouse founder Kent Taylor

By Peter Romeo on Dec. 09, 2021

The book, published six months after his death, abounds in anecdotes that illustrate the chain leader's singular style. Here's a sampling.

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