Marketing

Restaurant marketing ideas and trends

Marketing

The Social Media 50

In research conducted from late January to mid-February, our staff monitored the two leading social-media channels for restaurants right now, Twitter and Facebook, counting followers and fans, how often consumers discussed the brand and the efforts of operators to foster that give-and-take.

Marketing

How to apologize on Twitter

Customer service is just as important online as it is in house. Here are four tips on how to win your customers over on Twitter if you make a mistake.

What are the steps to storytelling success? Chipotle and others shared specifics on what works. We've compiled seven ways to craft a brand message.

Clever local advertising can help operators win more vacation business.

These restaurants are looking beyond corned beef and cabbage to draw holiday sales.

Here are a few tips for launching and maintaining an effective and engaging loyalty program.

Price may not even be the most important factor

Secret menus were once the way chains let hardcore fans know they were special. Now the means may well be doughnut- and pizza-themed sneakers.

Music can help make or break a restaurant experience, so with help from Technomic, we found the top 10 casual-dining playlists.

Restaurant Business’ ranking of restaurant operators—chains, independents and chefs—by social media activity.

  • Page 117