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Marketing

Restaurant marketing ideas and trends

Marketing

3 ideas for embracing sustainability

By Aaron Jourden on Mar. 09, 2017

From bold marketing stunts to under-the-radar menu moves, restaurant chains are approaching sustainable business practices in new ways.

Marketing

4 fresh riffs on happy hour

By Patricia Cobe on Oct. 03, 2017

Operators are borrowing from the popular bar promotion to market salads, pizza and more.

Marketing

KFC’s new colonel is … who?

By Jonathan Maze on Dec. 20, 2017

The chicken chain goes with an unknown actor as its new colonel to “save money" for a new value offer.

Marketing

Wendy’s releases rap album loaded with digs at the competition

By Heather Lalley on Mar. 23, 2018

The “We Beefin’” EP slams McDonald’s, Burger King and others.

Marketing

How ‘The Founder’ could affect McDonald’s

By Darren Tristano on Jan. 31, 2017

Moviegoers get a look at Ray Kroc's legendary enterprise behind the rise of McDonald's.

Marketing

How Culver’s handles social media

By Patricia Cobe on Apr. 11, 2011

Culver’s, famous for its Butter Burgers and frozen custard, is heavily franchised—only nine of its 427 stores are company-owned. But to keep messaging consistent and response time short, Culver’s centralizes its social media efforts, monitoring Twitter and Facebook from its home base 24/7. Tweets and posts fall on the agile fingers of the internal marketing team with help from an outside agency.

Marketing

New reasons for—and against—Instagram marketing

By Kelly Killian on Aug. 06, 2014

Instagram is proving to be the social-media platform to watch and learn from thanks to new stats and a backlash against McDonald's sponsored posts.

Marketing

Social media watch: Trick or treat—which was it for chains this Halloween?

By Kelsey Nash on Nov. 02, 2015

Brands hoped a little buzz would convince consumers to put down the candy and pick up a restaurant meal.

Marketing

The importance of brand trust

By Darren Tristano on Aug. 12, 2016

Until recently, consumers considered Chipotle one of the most trusted limited-service restaurant brands. After its food safety incidents, Chipotle now scores in the bottom six for brand trust.

Marketing

Consumers' 6 favorite restaurant loyalty programs

By Benita Gingerella on Mar. 13, 2017

Here’s a look at which rewards programs rise to the top, and why.

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