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Tech Tools

Tech Tools, the only eNewsletter devoted to foodservice technology, helps restaurateurs maximize sales, traffic and profits by explaining the latest mobile and other digital options coming into use by operators in real ways.

Technology

Starbucks completes domestic rollout of Mobile Order & Pay

 By Peter Romeo on Sep. 23, 2015

An upswing in sales from phone-toting consumers has prompted Starbucks to complete the U.S. rollout of its Mobile Order & Pay service more than three months ahead of schedule.

Technology

E-commerce giants try restaurant delivery

 By Peter Romeo on Dec. 17, 2014

Uber, Amazon are testing new high-tech ways to function as a middleman between restaurants and consumers.

Technology

A tale of two digital cities: A glimmer of new restaurant tech from CES, NRF conference

By Robert Grimes on Jan. 28, 2015

Consumer and business technologies are clearly converging, throwing restaurateurs a bit of a curve. Make that a curve in signs, TVs and other display possibilities.

Technology

P.F. Chang’s new system provides real-time guest communication

Feb. 25, 2015

P.F. Chang’s will have the ability to message members of its guest loyalty program in real time through a new software package that ties together the casual chain’s backend web capabilities.

Technology

Yelp, GrubHub join other giants in combining reviews, reservations and delivery

Feb. 25, 2015

The extension of online restaurant guides into meal delivery leaped forward this month with acquisitions by two giants in the field, Yelp and GrubHub.

Technology

Krispy Kreme’s ‘Hot Doughnuts Now’ feature goes digital

By Peter Romeo on Mar. 25, 2015

Krispy Kreme’s fans live for the “Hot Doughnuts Now” storefront neon sign that alerts passers-by that a new batch of doughnuts has just been baked and glazed. Now the chain is shifting the alert to cell phones via a new app.

6 tech takeaways from the takeout frontier

By Sara Rush Wirth on Jun. 25, 2015

Speakers at this week’s FARE conference agreed that the off-premise market is undergoing a fundamental change, in part because of technology.

Technology

How to enhance service with tabletop tablets

By Amanda M. Westbrooks on Sep. 08, 2015

Success with tablets goes beyond just having them. Tabletop technology should augment your operation's service style, not allow staffers to slack.

Technology

Tablet or conventional POS?

By Sara Rush Wirth on Dec. 17, 2014

It’s the October 2015 deadline to have EMV-enabled devices—the expected date for a shift in fraud liability—that’s driving the need to update.

Technology

A tale of two digital cities: A glimmer of new restaurant tech from CES, NRF conference

By Robert Grimes on Jan. 28, 2015

Consumer and business technologies are clearly converging, throwing restaurateurs a bit of a curve. Make that a curve in signs, TVs and other display possibilities.

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