Operations

Despite the odds, full-service restaurants keep launching fast casuals

Sit-down chains are hungry for a piece of the hot fast-casual market. But they haven’t had much success so far.

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Emerging Brands

Mezeh hopes to ride Mediterranean wave

This fast-casual concept is working to raise brand awareness as consumers increasingly embrace the healthful flavors of shawarma, hummus and harissa.

Financing

Price may not be the only thing hurting restaurant traffic

The Bottom Line: An aging population could be putting some pressure on industry sales, as older people tend to eat out less often.

Technology

The answer to Starbucks' mobile order problem has been there all along

Tech Check: The chain is testing software that sequences orders rather than fulfilling them as they arrive. It’s not a novel idea, but it could make a big difference.