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Download the updated COVID-19 Safe Operating Guidance

The document offers the latest best practices for restaurants under new COVID-19 rules and regulations. 
NRA safe operating guidelines
Photograph courtesy of the National Restaurant Association

The National Restaurant Association and ServSafe have updated the COVID-19 Restaurant Reopening Guidance; the latest edition is entitled COVID-19 Safe Operating Guidance.

This updated document continues to offer direction and provide a science-based framework of best practices for restaurants operating under new COVID-19 rules and regulations. 

As with the prior two versions, this guidance document is meant to be used in conjunction with the U.S. Food and Drug Administration Food Code guidelines, and all practices recommended and/or required by the Centers for Disease Control and Prevention (CDC), FDA, and state and local health officials for restaurants operating during the pandemic.

The guidance continues to focus on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing (people and spaces). Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. 

Key updates include: 

  • A new section on preparing workplaces for COVID-19, which addresses layouts and ventilation.
  • Additional guidance on when and where face coverings should be worn in the restaurant and how to de-escalate confrontations over policy.
  • Additional information on addressing employee personal hygiene and health including updates on front-of-house glove use (discouraged) and considerations when an employee has been exposed to COVID-19 or tests positive.
  • Updated guidance on providing ServSafe Food Handler training, and access to free ServSafe COVID-19 training videos for all employees.

You can download a copy of the new guidance document here.

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