Operations

For indies, omicron brings a terrifying déjà vu

Surging COVID cases among employees and customers are forcing restaurants to temporarily shut down during what is typically a busy holiday season. And the new year brings more uncertainty.
Photo illustration by RB Staff

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Financing

Wendy's, whose chairman is an activist, may be getting an activist

The Bottom Line: Activist investor Blackwells apparently plans to nominate “several directors” to the burger chain’s board, according to Reuters.

Financing

Yes, there is such a thing as too fast in the quick-service world

The Bottom Line: In a world of digital orders and drive-thrus, friendly service actually matters more than speed.

Financing

BK franchisee Carrols goes from tragedy to triumph

The big Burger King franchisee has overcome a pandemic, inflation, questions about its future and the death of multiple executives to become the industry’s best turnaround story of 2023.