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Operations

Restaurant chains play ‘Whack-A-Mole’ on their supply chains

Operators have created committees, called in favors and put their general managers on speed dial as they’ve sought to get everything from crackers to glass bottles amid epic sourcing challenges.
Photo illustration by RB Staff

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Financing

Low-income consumers were hit hard this summer, but gas prices are helping

The Bottom Line: Several restaurant chains have indicated challenges with lower-income consumers as inflation has increased. But lower gas prices are making things better.

Leadership

Brinker CEO Kevin Hochman wants to make Chili’s fun again

He’s spent his first months on the job asking field-level staff and even suppliers what the brand should do differently. It's resulted in an avalanche of fresh ideas.

Operations

The nation is mobilizing to battle hunger. Where are the restaurants?

The White House Conference on Hunger, Nutrition and Health was largely missing a key participant: the restaurant industry.