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Operations

Why some indies aren’t ready to ditch safety protocols and party like it’s 2019

Despite the lifting of mask and vaccine mandates in many places, some operators say they’re sticking with their COVID-cautious practices—at least for now.
Shutterstock | Animation by Nico Heins

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Food

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Financing

Last quarter’s big winner: Higher menu prices

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Financing

For Starbucks, unspent gift cards become a big business

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