Operations

New restaurant equipment and back-of-the-house technology
Operations

Best practices for weathering a second COVID wave

The restaurant industry had never faced a situation like the pandemic. What have operators learned that could help them survive the next onslaught? Here’s what we’re hearing.

Operations

Capturing the beverage sale with off-premise orders

For most restaurant operators, takeout and delivery aren’t necessarily new offerings, but with unprecedented market challenges this year it is increasingly important for operators to encourage anything that can help boost the average check and overall consumer spending.

Extensions in New York and LA would last until 90 days after dining rooms can fully reopen.

But the go-ahead, which starts on Monday, is limited to 18 of the state’s 58 counties.

The novel requirements include keeping doors open, air conditioners on, and guests in masks for longer stretches.

The city is holding a $5,000 contest to encourage unorthodox thinking.

The CDC updated its guidelines yesterday for keeping the confrontations from escalating into violence. How well do your policies conform?

Work-from-home folks who want a change of scenery can snag special “work-from-hotel” deals.

The new CEO of the struggling eatertainment chain says the company is facing "a very tough 12 months," but is confident in its future.

Drive-thru customer count has surged nearly 50% since the start of the pandemic. Here’s what it’s doing to address the demand.

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