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Operations

New restaurant equipment and back-of-the-house technology
Operations

Starbucks to start requiring customers to wear masks

 By Jonathan Maze on Jul. 09, 2020

The coffee giant will require facial coverings starting July 15, making it the first major restaurant chain to take that step.

Operations

4 ways contactless order pickup can increase off-premise sales, even post-pandemic

 Sponsored content from our partner Apex Order Pickup Solutions on Jul. 09, 2020

When stay-at-home orders forced operators to shut down dining rooms nationwide, off-premise sales via delivery and takeout went from a growing trend to many restaurants’ lifeline.

Operations

Bankrupt Chuck E. Cheese beefs up its Pasqually's Pizza concept

By Heather Lalley on Jul. 08, 2020

The delivery-only brand is now available via DoorDash and has new menu items to appeal to “more mature taste preferences,” the chain said.

Operations

Six questions the pandemic has yet to answer for restaurants

By Peter Romeo on Jul. 08, 2020

As the crisis enters its fifth month, operators are still looking for insight on these matters keeping them up at night.

Operations

How supply chain visibility helps restaurants improve their business

Sponsored content from our partner CH Robinson on Jul. 07, 2020

Now, as restaurants across the country start to reopen and operate with new operational characteristics, these changes will ultimately become the “new normal.”

Operations

Shake Shack makes cautious return to unit growth

By Heather Lalley on Jul. 07, 2020

The burger chain added four stores in Q2, but same-store sales remain down nearly 50%, according to a business update.

Operations

Chicago and Illinois take action to avert reclosings

By Peter Romeo on Jul. 06, 2020

Places that are lax on safety measures will be closed or fined, and customers are being implored to follow protocols.

Operations

Miami-Dade recloses restaurant dining rooms

By Peter Romeo on Jul. 06, 2020

Its mayor says the emergency action is needed to keep local hospitals from being overwhelmed, making it the latest major jurisdiction to shut down over the coronavirus resurgence.

Operations

California to police COVID-19 protocols with ‘strike teams’

By Peter Romeo on Jul. 02, 2020

Squads drawn from seven state agencies will work with county officials to crack down on repeat offenders. Gov. Gavin Newsom cited restaurants and bars as prime examples.

Operations

How chef Eric Rivera engages customers with unique at-home dining experiences

By Patricia Cobe on Jul. 02, 2020

Seattle restaurant Addo has found fresh ways to up its takeout game as the coronavirus pandemic continues.

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