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Operations

New restaurant equipment and back-of-the-house technology
Operations

Amid ‘awakening,’ Black-owned restaurants see a boost

 By Joe Guszkowski on Jun. 12, 2020

Many reported sales spikes in recent weeks as lists of Black-owned businesses circulate online.

Operations

With same-store sales down 58.6%, Dave & Buster’s battles to recover

 By Heather Lalley on Jun. 12, 2020

The eatertainment chain is gradually reopening units amid the pandemic, with reduced hours, fewer games and a scaled-down menu.

Operations

Did restaurants reopen too soon?

By Heather Lalley on Jun. 12, 2020

With coronavirus rates rising and restaurants being forced to re-close after some employees contracted the virus, some city officials say they are considering reinstating stay-at-home orders.

Operations

One operator’s design-forward approach to social distancing

By Patricia Cobe on Jun. 11, 2020

An upscale restaurant enforces safety guidelines with style and substance.

Operations

How to get guests to order from your restaurant instead of a delivery service

By Jonathan Deutsch, Ph.D. on Jun. 11, 2020

Restaurants need to be direct with customers about the best way to order from them, Advice Guy says.

Operations

Outback gets a $21K pop from dining-room reopenings

By Peter Romeo on Jun. 11, 2020

Sales for the Bloomin’ brand have climbed to within 13.6% of 2019 levels.

Operations

Customization is key to adaptating: Meet changing needs with flexibility

Jun. 11, 2020

Equipment customization has seemingly become a lost art in a cookie-cutter world, leading restaurants to adapt their operations to the equipment available, rather than the other way around. 

Operations

Rubio’s permanently closing 7% of its stores

By Heather Lalley on Jun. 11, 2020

The coronavirus is forcing the fast-casual chain to pull out of Colorado and Florida.

Operations

Major distributor to national chains files for Ch. 11 bankruptcy

By Peter Romeo on Jun. 11, 2020

The remaining assets of Maines Paper & Food Service would be liquidated under the reorganization plan.

Operations

Red Robin adjusts to a changed consumer

By Peter Romeo on Jun. 10, 2020

Research conducted by the chain revealed new guest preferences and concerns. Here's how the brand is responding to conditions cited by a number of chains as the new reality.

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