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Operations

New restaurant equipment and back-of-the-house technology
Operations

States given guidelines on reopening dining rooms

 By Peter Romeo on Apr. 17, 2020

The White House’s plan for restarting the economy calls for reactivating dine-in service in three phases, with safety checks before each.

Operations

With strong off-premise sales, Bloomin’ forgoes furloughs

 By Peter Romeo on Apr. 16, 2020

None of the Outback parent’s 90,000 employees have been laid off because of the COVID-19 crisis. Comps are down 31%.

Operations

Safer and smarter kitchen solutions help restaurants move forward in a time of uncertainty

Sponsored content from our partner Restaurant Technologies on Apr. 16, 2020

As restaurants regroup and try to weather financially painful time, three priorities are clear: Safety, cleanliness and labor efficiency in the kitchen is still paramount.

Operations

Le Pain Quotidien struggles amid COVID-19 closures

By Heather Lalley on Apr. 16, 2020

The fast-casual chain faced financial problems before the pandemic hit the U.S., according to media reports.

Operations

Sales fall 46% at Noodles due to COVID-19

By Heather Lalley on Apr. 16, 2020

The coronavirus wiped out the chain’s sales gains and forced it to temporarily cut some of its workforce and halt planned expansion.

Operations

Why restaurants need convertible wells

Sponsored content from our partner LTI, Inc. on Apr. 16, 2020

When restaurants are looking to offer fresh menu options for their patrons in the most efficient way possible, truly convertible hot/cold wells are a necessity.

Operations

Grocery sales prove a boon for Beef ‘O’ Brady’s, but not without sweat

By Peter Romeo on Apr. 15, 2020

Branching into retail has brought its own set of challenges.

Operations

How to deal with guest complaints amid the pandemic

By Jonathan Deutsch, Ph.D. on Apr. 15, 2020

It's a stressful time for both restaurants and their customers. Operators should take the opportunity to educate guests about the challenges they face, Advice Guy says.

Operations

First Watch closes more than 300 corporate stores

By Peter Romeo on Apr. 14, 2020

The breakfast and lunch chain pledged to provide restaurant managers with a bonus when they're rehired so their annual pay for the year will remain the same.

Operations

All of a sudden, there's talk of reopening

By Peter Romeo on Apr. 14, 2020

States are coming together to plot a restart of the economy. But restaurants may be on the sidelines for a while.

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