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Operations

New restaurant equipment and back-of-the-house technology
Operations

Potbelly starts selling sandwich fixings

 By Heather Lalley on Apr. 07, 2020

The sandwich chain is offering presliced meats and cheeses, along with its bread and hot peppers, for curbside pickup and delivery.

Operations

Is Cheesecake Factory making it?

 By Peter Romeo on Apr. 06, 2020

Per-unit sales are running at about a third of the volume of pre-COVID-19 days, but that's still $3 million in annual per-store revenues. And costs have been aggressively cut.

Operations

Pandemic puts tensions between restaurants and third-party delivery in crosshairs

By Heather Lalley on Apr. 06, 2020

At a time when restaurants need delivery most, their relationship with delivery providers is becoming increasingly fraught.

Operations

Cheesecake says off-premise sales could hit $3M per unit

By Peter Romeo on Apr. 03, 2020

Takeout and delivery business recently jumped 85%, but comps for March fell 46%.

Operations

Jack in the Box to host a virtual prom, and other innovative ideas of the week

By Patricia Cobe on Apr. 03, 2020

Restaurants continue to come up with creative ways to deal with COVID-19.

Operations

Dave & Buster’s weighs its options at a life-or-death moment for the company

By Heather Lalley on Apr. 03, 2020

The eatertainment chain, which has shuttered all stores due to COVID-19, has about 15 weeks’ worth of cash available.

Operations

How R.J. Melman and his Lettuce Entertain You teams are meeting the coronavirus challenge

By Patricia Cobe on Apr. 03, 2020

Melman shares how his restaurant group has put creative new ideas into action.

Operations

From the editor: Facing the future together

By Jonathan Maze on Apr. 03, 2020

As the industry confronts its greatest challenge, we promise to be here for restaurants, their operators and their employees.

Operations

Restaurants step up to help hospitals, schools and more

By Restaurant Business Staff on Apr. 02, 2020

Restaurants across the country are working to provide food and support for healthcare staff, K-12 students and families experiencing food insecurity.

Operations

Shake Shack reports dire impacts of COVID-19 on its business

By Heather Lalley on Apr. 02, 2020

Sales are down 70% on average systemwide, with 20% of corporate staff laid off or furloughed.

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