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Operations

New restaurant equipment and back-of-the-house technology
Operations

The restaurant CMO role gets a makeover

 By Heather Lalley on Jun. 06, 2018

In the ever-evolving world of restaurant marketing, execs struggle to leverage data—and keep their jobs.

Operations

A look inside McDonald’s new Chicago headquarters

By Patricia Cobe on Jun. 05, 2018

The building is designed to inspire community among employees, customers and the surrounding neighborhood.

Operations

Supreme Court decision provides little guidance on restaurants' rights of refusal

By Peter Romeo on Jun. 04, 2018

The high court decided a bakery could refuse service to a gay couple, but only because of the particulars of that case.

Operations

Food-safety strategies for safer delivery and takeout

Sponsored content from our partner Restaurant Technologies on Jun. 04, 2018

Despite the growth in delivery sales, many operators overlook food-safety protocols when handling, cooking, storing and transporting off-premise orders.

Operations

Restaurant brands should consider their restroom policies, experts say

By Heather Lalley on May 30, 2018

In the wake of Starbucks’ racial-bias controversy, some say operators should develop procedures concerning store use.

Operations

What should restaurants do with leftover coffee?

By Jonathan Deutsch, Ph.D. on May 30, 2018

Here's how operators can make the most of the dregs in a sanitary way, Advice Guy says.

Operations

Which 5 restaurant brands have the most room for improvement in off-premise?

By Heather Lalley on May 29, 2018

Just-released Technomic data shows which chains have the greatest consumer satisfaction gap between dine-in and at-home occasions.

Operations

Movement builds in restaurants to drop plastic straws

By Peter Romeo on May 29, 2018

Whether acting voluntarily or as a result of new rules, restaurants are changing their policies on what's been blasted as an environmental hazard.

Operations

Operators turn to labor-saving back-of-house equipment

Sponsored content from our partner f’real foods on May 24, 2018

To combat rising labor costs without interrupting or lowering the quality of food or service, many operators are turning to technology.

Operations

Greene Turtle does away with plastic straws

By Heather Lalley on May 24, 2018

The sports bar chain joins other restaurants in moving to biodegradable straws upon request.

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