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New restaurant equipment and back-of-the-house technology

A turning point for POS

Apple Pay. Tap-and-Go. PayPal. EMV. In the ever-evolving world of payment, restaurants are being forced to reevaluate their POS systems and potentially spend large sums to upgrade with the times.


Dickey's takes unorthodox path to lead franchisees into delivery

A special task force is tackling such duties as negotiating third-party deals systemwide.

The third-party deliverer is adding fuel to the ghost restaurant movement.

More dramatic steps have overshadowed some of the other turnaround moves the burrito chain has made in recent days. Nor has it spared the brand from being chopped on by competitors. Here's a recount of what you may have missed.

Year one brought plenty of breaks, but also some frustrations.

Indulging an impulse can be problematic for restaurants, even when they're not the ones reacting. Here are some situations where restaurants were sucked into trouble because someone couldn't help themselves.

Even the pizza chain was startled by the new way that's been blazed to order a pie. And that's only one of the extreme moves that turned heads this week.

As more fast-casual concepts see the volume benefits of a drive-thru, finding the right locations may get trickier.

With politics dominating the news, is it any surprise that such issues as immigration and racial stigmas would spill into restaurants, with ugly results? Here’s how it’s happening.

The latest software is helping operators track food safety's moving target.

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