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Operations

New restaurant equipment and back-of-the-house technology
Operations

What’s the ‘secret’ behind Shake Shack’s growth strategy?

 By Heather Lalley on Mar. 14, 2019

The brand has “infinite scale,” according to its CEO, but there’s one thing holding back its growth.

Operations

Antonio Swad builds a Porch Swing

 By Jonathan Maze on Mar. 13, 2019

The restaurateur, who founded Wingstop and Pizza Patrón, was his own general contractor for his newest restaurant, Porch Swing.

Operations

Topgolf is trying smaller locations

By Jonathan Maze on Mar. 12, 2019

The entertainment concept hopes a more flexible design will fit in smaller and midsize cities.

Operations

Del Frisco’s shutters units and slows planned openings

By Heather Lalley on Mar. 12, 2019

The restaurant operator, still eyeing a possible sale, saw same-store sales growth of just 0.1% in Q4.

Operations

Philadelphia outlaws cashless restaurants

By Peter Romeo on Mar. 08, 2019

Starting July 1, all businesses must accept bills and coins if that’s how the customer chooses to pay.

Operations

El Pollo Loco paid $36M in Q4 to settle lawsuits

By Heather Lalley on Mar. 08, 2019

The chicken chain’s stock fell more than 16% Friday on the news.

Operations

Should I stop accepting cash at my restaurant?

By Jonathan Deutsch, Ph.D. on Mar. 07, 2019

Cashless may be the way of the future, but be sure to have a Plan B for cash-carrying customers, Advice Guy says.

Operations

6 ways to move more delivery desserts

Sponsored content from our partner Sweet Street Desserts on Mar. 06, 2019

As the delivery market continues to expand, so do consumer expectations for quality and variety. Here are six tips for driving up delivery order totals by boosting off-premise dessert sales.

Operations

Mario Batali will exit his restaurant company

By Heather Lalley on Mar. 06, 2019

The famed chef-restaurateur is being bought out of the Batali & Bastianich Hospitality Group a year after sexual-harassment claims against him became public, according to a media report.

Operations

Famous Dave’s posts a traffic jump

By Heather Lalley on Mar. 05, 2019

But sales at franchised locations continue to slump as the barbecue chain seeks to boost its off-premise operations.

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