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Operations

New restaurant equipment and back-of-the-house technology
Operations

Operators rethink food safety approaches

 By Dana Moran and Lisa Arnett on Oct. 18, 2016

Here are three different ways operators from all areas of foodservice are tackling some mundane yet decidedly important food safety hot buttons.

Operations

Restaurants now showing baby boomers some love

 By Peter Romeo on Oct. 17, 2017

Chili's and Applebee's are two of the chains betting on the generation they were set to ignore.

Operations

Outfitted for off-premise

By Rita Negrete-Rousseau on Nov. 17, 2017

Chains are pulling it together for takeout.

Operations

Court decides Jimmy John's franchisees can be sued, too

By Peter Romeo on Dec. 18, 2017

The licensees will be party along with the franchisor to a class-action suit alleging wage theft, a weird twist on "joint employer."

Operations

Naf Naf Grill is ready to roll

By Peter Romeo on Jan. 18, 2018

The youngest brand in Roark's expansive restaurant portfolio has been shaped and adjusted to be the company's next growth vehicle.

Operations

The shifting cost of being an employer

By Peter Romeo on Feb. 13, 2018

The Trump administration takes on tip pooling, insurance costs and overtime.

Operations

Congress slips a tip safeguard into omnibus spending bill

By Peter Romeo on Mar. 22, 2018

The measure expressly prohibits employers from keeping tips when sharing gratuities with back-of-house staff.

Operations

Famous Dave's to try delivery-only format

By Peter Romeo on Apr. 20, 2018

The casual chain is looking at kitchen-only formats after shrinking the size and tweaking the back of house of its conventional stores.

Operations

This week’s restaurant nightmares: Really?

By Peter Romeo on Mar. 08, 2017

Only a stretch can explain this week's blunders, mishaps and cons.

Operations

5 forces chipping away at franchising

By David Farkas on Apr. 19, 2017

Business as usual is out the door. These factors are causing operators to reshape the traditional model.

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