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Operations

New restaurant equipment and back-of-the-house technology
Operations

New demands call for shifts from limited-service restaurant operators

 By Sara Rush Wirth on Jul. 25, 2018

Consumers have new expectations and desires from limited-service restaurants, and sales results are reflecting that, finds data from Technomic.

Operations

Schlotzsky’s bucks the trends in its new repositioning

 By Peter Romeo on Jul. 23, 2018

Eschewing simplicity and a smaller footprint, Focus Brands’ sandwich specialist is calling attention to its scratch prep and Texas roots.

Operations

How restaurateurs are using their 2018 tax savings

By Peter Romeo on Jul. 23, 2018

Operators weigh in on their plans, as well as their outlook on consumer spending.

Operations

4 ways restaurant brands are spotlighting staff in marketing efforts

By Heather Lalley on Jul. 23, 2018

Despite concerns that a chain’s employee—or even its founder—could tarnish the brand image with a misdeed, these operators say the benefits outweigh the risks.

Operations

Cyclospora outbreak linked to McDonald’s salads grows to 163 cases in 10 states

By Peter Romeo on Jul. 23, 2018

The chain is working with government officials to determine exactly which ingredients might have been contaminated with the parasite.

Operations

This week’s 4 head-spinning moments: Trend adjustments

By Peter Romeo on Jul. 20, 2018

Subtle tweaks signal changes in the way the off-premise boom and other influences are shaping the restaurant business.

Operations

Starbucks plans unit geared toward deaf and hard-of-hearing customers, employees

By Heather Lalley on Jul. 19, 2018

The country’s first Signing Store is scheduled to launch this fall.

Operations

Subway’s James Walker on how delivery is changing restaurants

By Jonathan Maze on Jul. 18, 2018

On this week’s episode of "A Deeper Dive," Subway’s VP of North America talks real estate, and we talk about the future of takeout.

Operations

Restaurants scramble to find a new straw

By Jonathan Maze on Jul. 18, 2018

Amid growing public pressure, chains are replacing their plastic straws, but doing so won’t be easy, or cheap.

Operations

Landmark joint employer test is back on

By Peter Romeo on Jul. 18, 2018

A judge rejected the proposed settlement that would have averted the need for courts to decide when restaurant franchisees and franchisors are joint employers.

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