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Operations

New restaurant equipment and back-of-the-house technology
Operations

El Pollo Loco stock soars nearly 30% as sales accelerate

 By Heather Lalley on Nov. 01, 2019

September was the fast-casual chain’s best month of the year as it works to expand delivery capabilities and operational efficiencies.

Operations

Inside The Briad Group’s Decade of Food and Labor Cost Innovation

 Sponsored content from our partner CrunchTime! Information Systems on Oct. 31, 2019

As the two main cost centers at every restaurant, it’s important to continuously find new ways to innovate food and labor management.

Operations

Now a delivery believer, Chili’s looks for margin aids

By Peter Romeo on Oct. 31, 2019

The casual chain is looking at staffing changes and new packaging after posting a 2.9% rise in Q1 comps, in part because of delivery.

Operations

How restaurants can ensure guests feel safe

By Jonathan Deutsch, Ph.D. on Oct. 31, 2019

Much has been written about guest safety inside restaurants, but the mission of hospitality extends to the surrounding area as well, Advice Guy says.  

Operations

NYC lawmakers press Grubhub to refund mischarges

By Peter Romeo on Oct. 31, 2019

A majority of the city’s legislative body has warned in a letter to the service’s CEO that it might seek legislation if refunds aren’t made voluntarily.

Operations

Habit invests in digital growth with traffic down and prices up in Q3

By Heather Lalley on Oct. 31, 2019

The fast-casual burger chain saw same-store sales climb 3.1% on declining traffic and rising menu prices.

Operations

Wingstop posts 12.3% same-store sales growth for Q3

By Heather Lalley on Oct. 30, 2019

The sales increase comes despite a nearly 23% jump in wing prices.

Operations

Beyond cups and crayons: How restaurants need to rethink the family experience

Sponsored content from our partner SPIRIT! on Oct. 30, 2019

Millennial parents and their families want to enjoy a complete experience at a restaurant, which includes the environment service, and an appealing menu.

Operations

Building brand awareness through labeling

Sponsored content from our partner DayMark Safety Systems on Oct. 29, 2019

The growth of the delivery market shows a demand for easy meals that go beyond fast food. Restaurants can build rapport with diners, resulting in more orders.

Operations

Case study: Norms Restaurants

Sponsored content from our partner CapitalSpring on Oct. 29, 2019

When refurbishing a brand, careful attention is paid to maintaining food quality, flavor and plate appearance. Changes were researched and blind taste-tested.

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