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Operations

New restaurant equipment and back-of-the-house technology
Operations

Pops of color in a sea of stainless steel

 By Patricia Cobe on Feb. 20, 2013

While stainless steel still reigns supreme, a number of manufacturers are jazzing up their equipment with bright bursts of color.

Operations

Spotlight on solar power

 By Dana Moran on Apr. 14, 2016

With QSRs partnering with energy providers through rebate programs, it could be prime time for operators to catch some rays—but only if the investment is good.

Operations

This week’s 5 head-spinning moments: High points

By Peter Romeo on Oct. 06, 2017

We interrupt the string of bleak industry news to highlight a few reasons for encouragement.

Operations

Red Robin tries a delivery-only spinoff

By Peter Romeo on Nov. 13, 2017

Red Robin Express will have no storefront, just production capabilities for producing the food found in full-service units.

Operations

NLRB rethinks 'quickie' union elections

By Peter Romeo on Dec. 13, 2017

Reconsideration of the controversial practice underscores the more moderate approach of the reconstituted board.

Operations

Googling your guests: Accommodating or creepy?

By Jonathan Deutsch, Ph.D. on Jan. 11, 2018

The web allows operators to learn more about their customers than ever. Advice Guy explains how to capitalize on that info without making diners uncomfortable.

Operations

6 surprises from Dunkin’ Donuts

By Peter Romeo on Feb. 12, 2018

The chain is aiming to shake up the market with changes in the ways it sells food, uses employees and touts value. Here are some of the operational and marketing shifts it revealed to investors last week.

Operations

Starbucks invests in quest for recyclable, compostable coffee cups

By Heather Lalley on Mar. 20, 2018

The chain’s NextGen Cup Challenge will award grants to inventors who develop green cup solutions.

Operations

Here’s how competitive the restaurant industry really is

By Jonathan Maze on Apr. 18, 2018

The annual Restaurant Leadership Conference in Phoenix provided confirmation for some things we already knew and perhaps a few we didn’t—like the inevitability of alcohol delivery.

Operations

This week’s 5 head-spinning moments: Threats, Fido perks, delivery doubts

By Peter Romeo on Feb. 23, 2017

Restaurateurs learned their world truly is shrinking, but they can't readily say the same about delivery concerns.

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