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Operations

New restaurant equipment and back-of-the-house technology
Operations

Sonic hits on a program to boost margins

 By Peter Romeo on Mar. 30, 2018

The initiative teaches franchisees how to use their POS and back-office systems as more effective cost-cutting tools.

Operations

This week’s restaurant nightmares: Scary kids

 By Peter Romeo on Apr. 02, 2018

Kids supposedly say the darnedest things. But they draw things even more frightening. Yet, it was an adult who wreaked recent havoc at In-N-Out.

Operations

Guest privacy: Where's the line?

By Jonathan Deutsch, Ph.D. on Apr. 03, 2018

There are ways to get information from a guest without seeming creepy, Advice Guy says.

Operations

E. coli outbreak has authorities checking Panera Breads in N.J.

By Peter Romeo on Apr. 06, 2018

The officials stress that they have no confirmation the chain was where eight people contracted the bacteria.

Operations

How Chipotle plans to cut back on waste

By Jonathan Maze on Apr. 09, 2018

The fast-casual burrito chain plans to divert 50% of its waste away from landfills by 2020.

Operations

Can restaurants donate leftover food?

By Jonathan Deutsch, Ph.D. on Apr. 11, 2018

Wasted food is painful to see. Here's what operators can do about it, Advice Guy says.

Operations

E. coli with possible Panera connection spreads to 7 states

By Peter Romeo on Apr. 11, 2018

Authorities say they still don't know what product or food seller was the source, but some still mention Panera as a possibility.

Operations

This week’s 5 head-spinning moments: Glittering change

By Peter Romeo on Apr. 12, 2018

Woe to the restaurant that won't change with the times. But some recent results of social and business pressures were real head-scratchers, including developments at Sonic and Starbucks.

Operations

CDC warns restaurants to avoid lettuce from Yuma, Ariz., over E. coli concerns

By Peter Romeo on Apr. 13, 2018

The watchdog has traced an outbreak of E. coli cases to chopped romaine lettuce grown in that area.

Operations

FDA: Some of 206M recalled eggs made their way to Waffle House

By Peter Romeo on Apr. 16, 2018

An Indiana supplier recalled the eggs because of concerns about a possible salmonella contamination.

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