Operations

New restaurant equipment and back-of-the-house technology

Operations

Chipotle kills its burger restaurant

By Jonathan Maze on Mar. 01, 2018

The burrito chain closed Tasty Made just months after it hired a celebrity chef to lead it.

Operations

Habit Burger starts delivery pilot

By Heather Lalley on Mar. 01, 2018

The fast-casual burger chain reported mixed Q4 earnings.

Operations

White House official raises hopes of a permanent joint employer fix

By Peter Romeo on Mar. 02, 2018

Former restaurateur and Office of Management and Budget Director Mick Mulvaney showed sympathy for franchising's plight if an expanded definition of the concept should stand. He promised to have the White House take a look.

Operations

Money continues to funnel into third-party delivery

By Sara Rush Wirth on Mar. 02, 2018

DoorDash is the latest to receive a multimillion-dollar investment.

Operations

Drive-thrus hit the gas on innovation

By Peter Romeo and Heather Lalley on Mar. 06, 2018

Chain restaurants are shaking up operations at the takeout window—and not just QSRs.

Operations

Bogus IDs and the week’s other restaurant nightmares

By Peter Romeo on Mar. 07, 2018

Confusion over who's who has caused some problems for the restaurant industry and its allies this week. But that doesn't mean a restaurant can act on certain particulars of a person's ID, as one establishment painfully learned.

Operations