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Operations

New restaurant equipment and back-of-the-house technology
Operations

Off-premise boom drives sweeping ops changes

 By Peter Romeo on Jan. 24, 2018

Restaurants are reformatting their layouts and processes to accommodate the shift in their business toward takeout, delivery and catering.

Operations

10 years after bankruptcy filing, Bennigan’s plots 2nd act

 By Heather Lalley on Jan. 24, 2018

The nostalgic brand reports growth with its modern prototype.

Operations

This week’s restaurant nightmares: D'oh! moments

By Peter Romeo on Jan. 25, 2018

Things can go wrong for restaurants in truly unique ways. Here's a slab of proof, gathered from just the last few days.

Operations

Should you let guests in before opening time?

By Jonathan Deutsch, Ph.D. on Jan. 25, 2018

No diner wants to be left out in the cold, even if they're early. Advice Guy offers some solutions.

Operations

Panera Bread recalls cream cheese

By Jonathan Maze on Jan. 29, 2018

The company is recalling cream cheese out of an "abundance of caution" and says nobody was sickened.

Operations

Panera reveals plans for another 'clean' business

By Peter Romeo on Jan. 30, 2018

The fast-casual brand is said to be launching a consulting service for other restaurants.

Operations

This week’s restaurant nightmares: Scratching an itch

By Peter Romeo on Jan. 31, 2018

Indulging an impulse can be problematic for restaurants, even when they're not the ones reacting. Here are some situations where restaurants were sucked into trouble because someone couldn't help themselves.

Operations

Finally, food safety watchdogs pledge to collaborate

By Peter Romeo and Benita Gingerella on Jan. 31, 2018

Restaurants could be a beneficiary of a partnership agreement struck yesterday by two of the three agencies charged with protecting the food supply. The collaboration promises to bolster the nation's safeguards, particularly for produce.

Operations

Bagger Dave’s closes a third of its units

By Heather Lalley on Jan. 31, 2018

The casual-dining chain plans to buy out small shareholders to cut costs.

Operations

Starbucks comes out with a Visa card

By Jonathan Maze on Feb. 01, 2018

The company is co-branding a card with Chase that ties into its rewards program.

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