Operations

New restaurant equipment and back-of-the-house technology
Operations

When restaurants are the scenes of mass shootings

Restaurant Rewind: If restaurateurs think tragedies like the Uvalde attack are other institutions’ curse, their memories are too short. Here’s what they’re forgetting.

Operations

Inside Panera’s to-go store strategy

One month after opening its first digital-only, seat-less restaurant, the all-day bakery-café chain reports “very promising” results and is making plans to open more around the country.

In 2018, following a widely publicized racist incident in one of its stores, the coffee giant opened its restrooms to all. But interim CEO Howard Schlutz says a mental health crisis is putting that policy (and worker safety) in jeopardy.

The first Panera To Go, which opened on Chicago’s North Side last month, has no dining room. Two more digital-only locations are planned to open this year, the bakery-café chain said.

The burger chain planned to open up to 50 new units this year but has pared that down to 40 to 45 stores because of a variety of delays and slowdowns. Many will have to open in the fourth quarter.

The Teamsters says it's ready to strike, and the distributor reports it's developing contingencies.

The company unveiled a 900-square-foot drive-thru-only location among its new designs, which also include a larger version with a 24-seat dining room.

The 38-unit brand is converting some locations to counter service in an effort to speed up operations.

The administration intends to use a combination of sticks and carrots to update building codes.

AMC's newest facility features seat delivery and far more than popcorn. A bar is coming.

  • Page 69