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Operations

New restaurant equipment and back-of-the-house technology
Operations

Potbelly has big birthday plans: Looking for franchisees

 By Heather Lalley on Jan. 13, 2022

The fast-casual sandwich shop, which started 45 years ago in a Chicago antique store, wants to become a majority-franchised chain.

Operations

Shake Shack soars on Q4 recovery. But will omicron erase those gains?

 By Heather Lalley on Jan. 11, 2022

The latest COVID surge has meant reduced sales for the fast casual in recent weeks as it is forced to temporarily close restaurants and limit store hours.

Operations

Dave & Buster’s wants your lunch business

By Heather Lalley on Jan. 11, 2022

The food-and-games chain said it’s looking for ways to maximize the midday daypart. But that will likely entail a rethinking of its food-and-beverage operations.

Operations

TGI Fridays unveils small-format Fridays on the Fly concept

By Joe Guszkowski on Jan. 10, 2022

The stores will look to take advantage of a growing off-premise business at the casual-dining brand.

Operations

Portillo’s gets ready to debut its first dining room-less restaurant

By Heather Lalley on Jan. 10, 2022

The first Portillo’s Pick Up location, with a triple drive-thru, is slated to open Feb. 1 in Joliet, at a time in which the newly public fast casual is looking for ways to trim its labor usage and its geographic footprint.

Operations

4 issues percolating on the government front for restaurants

By Peter Romeo on Jan. 10, 2022

Reality Check: And—surprise, surprise—some of them are good news for an industry that’s taken its lumps.

Operations

BurgerFi adds to its C-suite to smooth Anthony’s acquisition

By Heather Lalley on Jan. 10, 2022

The operator on Monday said its new chief people officer, chief development officer and chief legal officer would work for both the fast-casual burger chain and the newly acquired Anthony’s Coal Fired Pizza & Wings full-service concept.

Operations

5 anvils dangling over restaurateurs’ heads

By Peter Romeo on Jan. 07, 2022

Reality Check: Any new year brings areas of uncertainty and concern. Here are the big ones confronting the foodservice industry.

Operations

The restaurant industry’s legislative agenda for 2022

By Restaurant Business Staff on Jan. 07, 2022

Working Lunch: Mike Whatley, VP of state affairs and grassroots advocacy, discusses the industry’s key issues. Also, President Biden’s vaccine mandates, actions by governors and mayors.

Operations

A look at Restaurant Leader of the Year José Cil

Jan. 06, 2022

Check out our video featuring the CEO of Restaurant Brands International through the eyes of his family, friends and colleagues.

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