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Operations

How to balance digital and in-restaurant sales

 By Restaurant Business Staff on Dec. 17, 2021

This webinar, featuring Juan Martinez of the consulting firm Profitality, discusses the best strategies operators can use to balance between digital and traditional customers.

Operations

Diners can’t enter this new Chipotle location

 By Heather Lalley on Dec. 16, 2021

Later this month, the fast casual plans to open its first Chipotlane Digital Kitchen with an order-ahead drive-thru and walk-up window but no indoor access for customers.

Operations

Why this COVID surge may bring fewer restaurant restrictions than last time

By Peter Romeo on Dec. 16, 2021

Elsewhere in the world, service limits are being imposed on restaurants again. But in the U.S., officials are relying on vaccination and mask mandates to avoid caps on seating and hours of operation. At least until now.

Operations

The Taco Bell of the future will have higher pay, more veggies and more diversity

By Jonathan Maze on Dec. 14, 2021

The fast-food Mexican chain plans to get wages to $15 an hour by 2024. But it is also promising a host of other changes that influence everything from its menu to the diversity of its workforce.

Operations

Philadelphia plans to adopt a vaccine mandate

By Peter Romeo on Dec. 13, 2021

As of Jan. 3, total vaccination will be required of all restaurant guests and employees unless they've tested negative for COVID-19 in the prior 24 hours. Testing will no longer be accepted as of Jan. 17.

Operations

California reinstates a mask mandate on restaurant guests and staff

By Peter Romeo on Dec. 13, 2021

The measure takes effect Wednesday and will run for at least a month.

Operations

McDonald’s settles one of its discrimination lawsuits

By Jonathan Maze on Dec. 13, 2021

The burger giant has paid $6.5 million to buy out the four restaurants owned by James and Darrell Byrd, who had accused the company of favoring White operators.

Operations

Thousands of indies say they will close without federal aid

By Heather Lalley on Dec. 10, 2021

More than 3,300 independent restaurants signed a letter Thursday saying they will have to permanently shut their doors if Congress does not replenish the Restaurant Revitalization Fund.

Operations

N.Y. sets new mask-or-vax mandate for restaurant guests and staff

By Peter Romeo on Dec. 10, 2021

The requirement, which applies to all indoor public businesses, is intended to temper a current surge in new COVID cases in some areas of the state.

Operations

Starbucks has a new partner in Buffalo: The SEIU

By Restaurant Business Staff on Dec. 10, 2021

Working Lunch: This episode of the podcast from Align Public Strategies features a deep dive on Starbucks’ new union, as well as McDonald’s investment in new franchisees and the impact on Amazon.

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