Operations

New restaurant equipment and back-of-the-house technology
Operations

Best practices for reintroducing the breakfast buffet and other self-service amenities

Here are some best practices for reintroducing the breakfast buffet with consumer priorities, safety and margins in mind.

Operations

What will Famous Dave’s parent do with all those brands?

BBQ Holdings has added five concepts and hundreds of locations since last March—and each one has its purpose, said CEO Jeff Crivello.

The fast-casual burger chain said it will open its first drive-thru in Maple Grove, Minn., instead of Orlando, as originally planned. Shake Shack said it intends to have 10 drive-thrus by the end of 2022.

Consumers gravitated toward higher-end, experience-driven restaurants as they celebrated this summer, but true white-tablecloth places are still feeling the pandemic pinch.

A requirement was approved Wednesday by the City Council, and Mayor Eric Garcetti has already signaled his support.

Beginning next June, operators can only provide packets of catsup, sweeteners or disposable forks upon request.

The infection has now sickened 419 consumers in 35 states, with 66 people hospitalized.

RB's Reality Check wonders whether these backburner events be the first sign of potentially disruptive trends.

The newly public chain continues to innovate within its “daytime dining” framework, adding alcohol and developing a prototype designed to drive more top-line sales.

The casual-dining chain offset 11,000 metric tons of carbon this year without a traditional ROI in mind.

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