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New restaurant equipment and back-of-the-house technology
Operations

Shake Shack keeps waiting for its urban restaurants to recover

 By Heather Lalley on Aug. 06, 2021

Even as other chains fully move on from the pandemic, the burger-and-shake concept continues to face some hurdles.

Operations

Restaurant workers again bear the brunt of enforcing COVID precautions

 By Heather Lalley on Aug. 06, 2021

Getting customers to comply with vaccine and mask rules is a thankless job, many say.

Operations

Why Potbelly isn’t raising prices

By Heather Lalley on Aug. 05, 2021

The fast-casual sandwich shop said it has learned that higher prices can lead to traffic losses, noting that an upcoming menu revamp will help with margins.

Operations

Applebee's plans more drive-thrus as sister brand IHOP eyes virtual concepts

By Peter Romeo on Aug. 05, 2021

Meanwhile, parent Dine Brands is about to consider "all options to optimize shareholder return."

Operations

Panera Bread merges with Caribou Coffee and Einstein Bros. Bagels to form Panera Brands

By Heather Lalley on Aug. 05, 2021

The new group of more than 4,000 restaurants creates a “powerhouse platform in fast casual,” the company said.

Operations

Inside the surprise Panera Brands deal

By Heather Lalley on Aug. 05, 2021

Niren Chaudhary, CEO of the newly formed fast-casual supergroup of Panera Bread, Caribou Coffee and Einstein Bros. Bagels, discusses why the trio banded together and what to expect.

Operations

Noodles & Company to raise prices again as commodity, labor costs soar

By Heather Lalley on Aug. 04, 2021

The fast-casual noodle chain is raising prices 3% starting next week, on top of 2.5% pricing taken earlier this year.

Operations

Tackling the labor shortage by boosting employee efficiency

Sponsored content from our partner NCCO on Aug. 04, 2021

To survive the post-pandemic era and the labor challenges, restaurants need to boost employee efficiency and reduce training costs.

Operations

New York City mandates vaccines for dine-in restaurant customers and staff

By Peter Romeo on Aug. 03, 2021

The requirement, the first of its kind in the nation, takes effect Sept. 13. Other cities are considering similar measures.

Operations

More areas re-instate mask requirement for restaurant guests

By Peter Romeo on Aug. 02, 2021

Louisiana and much of northern California, including San Francisco and Berkeley, are now mandating that customers wear face coverings again.

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