Amanda Kooser

Articles by
Amanda Kooser

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Technology

Are mobile payments safer?

It’s easy to get blinded by the newness of mobile payment technology, but the security issues aren’t that much different from older methods of taking payments.

Technology

The latest vending machine technology

If you're strolling down Santa Monica Boulevard in Beverly Hills and suddenly get a hankering for a snack, you won't have to settle for a candy bar spit out by a regular old vending machine. Instead, snag a fresh cupcake from the Sprinkles Cupcake ATM. It's restocked all day and night for continuous cupcake delivery.

David Jones operates five Blazing Onion locations, but only one has achieved a coveted four-star average review on Yelp.

Jeffrey Gates gets a $12,000 monthly bill from OpenTable for accepting online reservations for the seven Boston-area restaurants in the Aquitaine Group.

Mobile payments have been high on the list of "next big things" in technology for quite awhile, but it’s only recently the market has started to heat up. Mobile payments promise convenience and speed for consumers, while lowering costs and generating more customer data for businesses.

According to a 2012 study by mobile barcode producer Scanbuy, quick serve restaurants are behind only consumer packaged goods companies in their use of QR code for promotional campaigns. Here are some QR campaigns that caught our attention, and more importantly, the customers'.

None of Kona Grill's restaurants are located in a state that requires menu labeling, but that hasn't stopped the company from getting ready to comply with upcoming federal regulations. Those regulations haven't been finalized yet, but it could happen before the end of the year.

The Great Food Group in Atlanta could give the local Apple Store a run for its money with the sheer number of iPhones it has in use.

One reason why some restaurants have been hesitant to switch to cloud computing is the need for an always-on Internet connection. What happens if the Internet goes down?

Food is a very visual experience, from admiring a frothy pink cocktail to ogling a perfectly rolled piece of sushi. That’s why restaurants are dipping their toes into the Pinterest waters. Hot social media properties have come and gone, but few have made any headway against the 800-pound gorillas of Facebook and Twitter.

MOOYAH, Pizza Fusion, Punch Pizza, Counter Burger and Sweetgreen share their social media strategies.

William M. “Marty” Kotis III, president and CEO of Restaurant Investors, knows that Dogfish Head is one of the top social media influencers for the topic of beer. Connecting with the micro-brewery to promote a beer dinner at Darryl’s Wood Fired Grill in Greensboro, North Carolina, could be a big boost for his restaurant. He knows all of this thanks to a service called Klout that measures the social media influence of people, businesses and brands.

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