Continue to Site >>>

Bill Main

Articles by
Bill Main

Page 19

Surfing safari

Ready for a little surfing adventure? It's time for an internet scavenger hunt! Your challenge is to go in search of the following foodservice-related information and resources.

Eat, drink, & be merry

The holidays are approaching, and a feeling of celebration is filling the air. Every occasion seems a bit more festive, right down to splurging on a bottle of wine with dinner.

www.a-z.com

It's amazing how the internet has changed! Room-sized pieces of equipment that only sent code from one lab to another have "grown" into laptop computers that send business presentations, photographs, games, music, greeting cards, and so much more.

Communication leads to better results

Communication improves performance. Happier guests come back.

Small plates, big impact

Appetizers. Tapas. Small Plates. Starters. Dim Sum.

There's only 75 days left...

Gift certificates are good for business. Follow these simple instructions to increase the number of your guests and the frequency of their visits.

Safety first

A line cooks comes to work looking very pale. He says he has a minor case of the flu, but upon hearing his symptoms you send him to see a doctor. You are notified the next day that he has Hepatitis A. What do you do?

Marketing audit sample

Marketing audit sample items include spot checking uniformed employees, dress code guidelines are adhered to and more.

Lights, camera, action!

Planning, communication, delegation and follow-through are essential elements for all management positions. This is not easy considering the myriad tasks and emergencies that pop up during a typical restaurant shift.

Learning to let employees lead

The times they are a changin'. Life used to be simple: managers managed. They directed, controlled, commanded. But that doesn't work anymore. Today's managers must learn to become leaders

Don't flake-out on take-out

We've all experienced the frustration of sitting down, unpacking the to-go orders and hearing someone exclaim "Hey, this isn't what I ordered!"

Suggestive selling in restaurants

The sales trainee was trying to explain his failure. "You know," he said to his manager, "you can lead a horse to water, but you can't make him drink."

  • Page 19