Recently, in a pricey bistro in Greenwich, CT, the server brought a roasted half chicken with potatoes and spinach for two mink-clad patrons. As he plopped the plate in the middle of the table he asked, "Do you want an extra plate with that?"
In part one of this subject, we discussed the age-old question, "Is my food cost too high?" The first step in determining if the answer was "yes" or "no" was to compare your restaurant's performance to industry averages calculated by the National Restaurant Association.
The noise level in your operation is just as important as the food, service, and décor according to recent surveys conducted by the National Restaurant Association. The San Francisco Chronicle includes a noise rating as part of every restaurant review.
Every society has a set of morals by which it functions. They are usually a combination of philosophical and religious values that define how we work, play, love, buy, and sell. They define right and wrong, form the basis of our laws and governmental policy. In short, our culture.