Dana Tanyeri
Articles by
Dana Tanyeri
Page 2How to stay union-free
Unions are looking hard at the restaurant industry and apparently seeing opportunities for the organized labor cause.
The customer is no longer always right
A growing cadre of restaurants is just saying no to diners and the traditional “customer is always right” modus operandi. They’re saying no to kids, credit cards and perfume, to cell phones, cameras and to lingering too long. They’re thumbing their noses at the have-it-your-way generation and setting their own rules, despite the considerable risk of offending some guests.
Food trucks have gone from grease wagon status to uber-cool, next-gen frontier almost overnight. Sure, they've been around a long time and in markets like Portland, Oregon, Los Angeles, New York, Philadelphia, and Austin, Texas, they're a well-entrenched part of the local food scene. But over the past two years—in sync with both the recession and the rise of social media—food trucks have caught the fancy of a whole new group of operators and customers, alike.
Resolved to attract and retain the best people as the industry begins to sputter back to life this year? Providing basic training, competitive pay and good benefits are no-brainers, but for employees with the drive and desire to do more and be more, professional development opportunities can really sweeten the deal. Here’s how some operators do it: