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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 110
Marketing

Jimmy John’s new contest puts a spin on delivery

The sandwich chain’s Home in the Zone contest will reward one winner with a new house within a Jimmy John’s delivery radius.

Operations

How is Chipotle pivoting for its off-premise push?

With digital orders mounting, the original build-your-own fast-casual chain is working to boost order accuracy with updated operations and equipment.

Emerging Brands

Buzzworthy Brands: How Joella’s Hot Chicken is wooing wedding business

This growing fast-casual concept serves Nashville hot chicken with six hot sauce choices, from mild to “fire-in-da-hole.”

Operations

Competition, especially from Chipotle, is hurting Pollo Tropical and Taco Cabana, CEO says

Parent company Fiesta Restaurant Group reported a decrease in same-store sales and traffic during Q2 for both brands.

Food

Chipotle tries a new queso

After the fast-casual chain’s first cheese sauce was widely criticized for being lumpy and prone to congeal, the company is testing a revamped recipe.

Operations

Noodles & Co. preps for ‘meaningful unit growth’

Buoyed by the success of zucchini noodles, the fast casual is adding more plant-based items and a new rewards program as it gets ready to expand.

Operations

Why did Shake Shack decide to sign with Grubhub?

As part of the deal, the burger chain will have access to customer data from the third-party provider.

Food

Qdoba adds diet-focused bowls

The new items, similar to what Chipotle introduced earlier this year, include high-protein and vegan options.

Operations

California Pizza Kitchen tries take-and-bake

The full-service chain now offers cook-at-home pizza for delivery or carryout.

Leadership

Tocaya Organica appoints a COO

Industry vet Rudy Sugueti will lead operations for Tocaya Organica as it grows.

Financing

Wingstop continues to battle high wing prices

The fast-casual wing chain, which reported comps growth of 12.8% in Q2, said wing prices are up 32% year over year.

Emerging Brands

The Biscuit Bar is finding dough in comfort food

The husband-and-wife team behind this emerging fast-casual chain is gaining momentum with a hyperfocused, on-trend menu.

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