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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 139
Operations

In-N-Out temporarily closes Texas units over bun quality

The chain said a recent shipment of burger buns did not meet its standards.

Financing

Quiznos acquired by investment firm High Bluff Capital Partners

The struggling sandwich chain’s buyer is known for working with turnaround brands.

Leadership

Wahlburgers CEO Rick Vanzura resigns

Vanzura is stepping down to lead an unspecified restaurant chain.

Marketing

IHOP generates social media buzz with temporary name change to IHOb

The pancake chain “rebrands” to highlight its new burger menu, with hopes of lifting late-day sales.

Operations

Starbucks raises its coffee prices

Consumers will pay 10 cents to 20 cents more per cup of brewed coffee, though the prices on the chain's other beverages remain the same.

Marketing

Restaurants break out the rainbows with colorful Pride Month promos

From cocktails to pancakes to ramen, restaurateurs show support for LGBTQ communities with Instagram-ready offerings.

Leadership

Departing Starbucks Chairman Howard Schultz discusses what’s next for him

Still, he refuses to say whether he’ll follow the predicted path: running for office.

Operations

The restaurant CMO role gets a makeover

In the ever-evolving world of restaurant marketing, execs struggle to leverage data—and keep their jobs.

Leadership

Iron Hill Brewery names longtime restaurant exec as CEO

Kim Boerema, formerly of California Pizza Kitchen, takes the top spot at the regional brewpub chain.

Leadership

Howard Schultz to leave Starbucks

The announcement, which Schultz made in a memo to employees today, is likely to stoke speculation that the Starbucks chairman will run for the presidency of the United States.

Marketing

6 of the summer’s wildest restaurant promotions

From branded pool floaties to matzo ball soup subscriptions, here’s what restaurant marketers are unleashing now.

Leadership

Torchy’s Tacos taps restaurant industry vets for executive roles

The fast-casual chain pushes for growth by adding finance and operations officers.

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