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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 109
Consumer Trends

Customers are dining out more and getting less takeout

That’s according to Yelp, which helped seat 48% more diners in the first quarter compared to 2021.

Technology

Mass. court strikes down attempt to define delivery drivers as contractors

The ruling is a blow to DoorDash and Uber Eats, which were pushing a measure that would have classified their drivers as contractors rather than employees.

Technology

Walmart tech vet's mobile restaurant startup Wonder raises $350M

The company founded by Marc Lore aims to offer a higher-quality delivery experience, with food trucks that finish meals at the customer's home.

Technology

DoorDash adds reviews, food ratings to app

The new tools are intended to ease "decision fatigue" for customers.

Leadership

Hooters promotes Bruce Skala to CMO

Skala has been the company's de facto marketing chief for the past two years and has made a mark with celebrity partnerships.

Technology

Grubhub takes robot delivery to college

A new partnership with Cartken will roll out in force at Ohio State this fall with more campuses to come.

Technology

Ghost Financial wants to help build a ghost kitchen utopia

Despite considerable hurdles, the fintech startup believes Americans will be getting most of their meals from ghost kitchens by 2027.

Technology

Restaurants' race for more tech could leave customers in the dust

Tech Check: Guests want good service, not more technology. Restaurants need to get better at walking that line.

Technology

Meet restaurants’ new robotic workforce

Hundreds of operations are now using automatons to perform tasks typically handled by humans. Here’s a look at what the bots are doing and how it’s making a difference.

Operations

Jim ‘N Nick’s Bar-B-Q tries fast casual—emphasis on fast

The 38-unit brand is converting some locations to counter service in an effort to speed up operations.

Financing

As sales and profits flag, Cracker Barrel tries pricier food and more tech

The chain wants to attract different types of guests, particularly younger people who spend more.

Leadership

Former Panera COO John Maguire named president of Maple Street Biscuit Company

Maguire joins the Cracker Barrel-owned breakfast-and-lunch chain as it continues to grow.

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