Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 152
Technology

Philadelphia caps delivery fees at 15%

It is the latest city to limit the commissions charged to restaurants by third-party services.

Technology

Grubhub says delivery boom is here to stay as revenue soars

The company saw huge growth in users, orders and food sales in the second quarter as more people turned to delivery during the pandemic.

Same-store sales were down 57.2% for the second quarter as dine-in returned and off-premise remained strong.

Restaurants are already lining up for space in future locations, Zuul said.

Customers will be able to order and pay by scanning a QR code.

The service focused on Asian food grew revenue 700% in the past year, the company said.

Restaurants are quickly realizing that the codes offer an easy touchless ordering option amid the coronavirus.

Meanwhile, more restaurants were closing permanently, the business review site found.

The company also said it would hire more Black people for leadership roles, part of a host of anti-racist commitments announced Friday.

The pandemic has transformed the industry, creating a space robots appear uniquely suited to fill.

Operators and suppliers are leveraging technology to serve diners more safely.

The facilities will help make delivery cheaper and faster, taking share from other models, the researcher said.

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