Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 161
Technology

3 new robots hitting the restaurant market

The latest automation includes a tray on wheels and a “robotic dark kitchen.”

Technology

Ordering platform Olo launches upgraded customer interface

Serve is designed to streamline the experience for guests, and is widely available for the first time.

Zuul Market will allow employees and tenants to order from multiple restaurants for scheduled daily drops.

Inspire Brands will introduce the platform in thousands of restaurants, starting with more than 1,000 Arby’s.

The DOJ has asked for more information about the pending acquisition, according to a filing by Uber.

A lawsuit alleges the delivery company is listing these restaurants as closed or too far away in an attempt to redirect guests to official partners.

Delivery companies will now need a restaurant’s consent to be listed on their platforms.

See inside Kitchen United's Chicago facility

Market concentration has given the companies unfair leverage over restaurants, the officials wrote in a letter to the FTC.

These companies aim to be more restaurant-friendly, with lower fees and more focused service.

The off-premise-only facilities are taking off, while lots of restaurants are still struggling. Some say ghost kitchens are a solution.

Diners see pros and cons, but ultimately view the technology as inevitable, a new study found.

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