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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 24
Technology

DoorDash, restaurants at odds over price markups

The delivery company is pushing operators to keep prices more consistent between the app and their regular menus, saying markups are turning customers away. Restaurants say the markups are needed to manage delivery costs.

Technology

Deliverect acquires ChatFood to enable orders via social media

The deal will allow Deliverect clients to take orders directly from their Facebook and Instagram accounts.

Technology

Restaurant delivery is slowing, with a few big exceptions

Tech Check: Many restaurants say consumers are dining in more and getting less delivery, even as DoorDash and Uber Eats keep growing.

Financing

Record traffic lifts Texas Roadhouse sales, but not profits

Traffic rose 7.6% at the chain in the first quarter. But more guests spelled higher labor costs, which ate into margins.

Technology

Hardee's and Carl's Jr. to add voicebots to drive-thrus

The burger brands are taking the technology from Presto nationwide after tests showed a significant revenue boost.

Financing

After strong recent openings, Portillo's hints at bigger ambitions

The hot dog chain said it is considering restaurants in airports and overseas after finding surprisingly strong demand in new markets.

Financing

With Ruth's Chris deal, Darden doubles down on fine dining

The 154-unit steakhouse chain will more than double the company's fine-dining footprint. But it won't compete with Darden's other upscale concepts, executives said.

Financing

TV ads deliver a traffic boost for Chili's

The value-focused spots helped draw in customers. But the chain lost some off-premise business as it moved away from virtual brands.

Financing

Dine Brands says customer spending 'steady' as inflation drags on

Value-hungry consumers continue to visit Applebee’s and IHOP. And executives said prices could start to ease soon.

Financing

Darden Restaurants to acquire Ruth's Chris for $715M

The deal adds another fine-dining concept to Darden's portfolio, which includes Olive Garden, LongHorn Steakhouse and The Capital Grille.

Technology

Local Kitchens finds big appetite for 'micro food halls'

The San Francisco startup focuses on families, pickup and local brands. It has 12 units and plans to double in size over the next year and a half.

Leadership

Red Robin fills out C-suite with marketing, development chiefs

New CMO Kevin Mayer comes from BJ’s, while Chief Business Development Officer Jason Rusk has spent 25 years at Red Robin. The chain also hired an interim chief people officer.

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