Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 65
Technology

Olo launches payment service, acquires POS integrator Omnivore

Olo Pay will enable one-click payment for customers at hundreds of restaurant brands. Both moves are part of the company's efforts to streamline technology.

Financing

Texas Roadhouse buys 7 restaurants for $27M

The stores in Georgia and South Carolina were owned by longtime operator Texas Roadhouse Management.

The chain is focusing on building traffic and staff while doing its best to manage rising costs.

The agency is buying 10 robots from Dexai Robotics to help reduce food waste and support staffing at dining facilities.

The technology is moving out of the pilot phase. Also, Tattle raises $5.5 million, Kitchen United opens another grocery store location, and Grubhub offers to help restaurants hire.

The chain will make multiple small adjustments in coming quarters to see how customers react.

Off-premise is booming at the 219-unit chain, but executives want to see it keep growing before airing major development plans.

The chain was hit harder than most by the COVID-19 variant in December and January, when an “unprecedented” number of its workers got sick.

Ledwith will step down in May after 18 years with the chain. He'll be replaced by SVP of Operations Christopher Pinsak.

Once a trade show novelty, automated employees are helping restaurants plug labor gaps and improve service.

Strong sales paired with higher prices have the chain set up for a big year, executives said.

Half of the chain’s restaurants have returned to around-the-clock service, and those stores are performing well. But it’s unclear when the rest will get there.

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