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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 82
Consumer Trends

Delivery services have room to improve, consumers say

More than 20% of delivery customers encounter problems every time they order, a new survey found.

Leadership

Potbelly hires Adam Noyes to be COO

The sandwich chain added the operations veteran to aid in its turnaround efforts.

Technology

Uber Eats’ U.S. and Canada chief is leaving company

Janelle Sallenave will be replaced by Stephane Ficaja, regional general manager for Eats in Europe, Middle East and Africa.

Marketing

Uber Eats launches sponsored listings

Restaurants can pay to appear higher in the app, making them more likely to attract scrolling customers.

Operations

Big cities move to extend delivery fee caps behind strong support from restaurants

Extensions in New York and LA would last until 90 days after dining rooms can fully reopen.

Consumer Trends

Consumers’ desire to order directly from restaurants is a big opportunity

Most diners say they want to avoid ordering from third parties, but are restaurants doing enough to capture their business?

Consumer Trends

People are slowly returning to breweries

The trend mirrors a gradual return to on-premise dining nationwide, though visits still remain well below pre-pandemic levels.

Technology

It just got a lot easier to order Panera on Google

A new integration puts the ordering option front and center when customers search for the chain.

Marketing

Chipotle experts can win free meals by acing trivia game

The chain’s latest digital promotion is offering BOGOs to 250,000 ”Chipotle geniuses.”

Technology

DoorDash IPO slated for Q4, report says

The delivery company submitted an IPO proposal in February and could go public in November or December, Bloomberg reported.

Marketing

Chipotle offering free burritos for sports predictions

The new weekly promotion is part of the chain’s increasing focus on digital channels.

Technology

Rewards company Seated raises $30M, moves into event planning

Seated acquired VenueBook, which will allow to book events at restaurants and collect rewards.

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