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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 82
Consumer Trends

Delivery services have room to improve, consumers say

More than 20% of delivery customers encounter problems every time they order, a new survey found.

Leadership

Potbelly hires Adam Noyes to be COO

The sandwich chain added the operations veteran to aid in its turnaround efforts.

Janelle Sallenave will be replaced by Stephane Ficaja, regional general manager for Eats in Europe, Middle East and Africa.

Restaurants can pay to appear higher in the app, making them more likely to attract scrolling customers.

Extensions in New York and LA would last until 90 days after dining rooms can fully reopen.

Most diners say they want to avoid ordering from third parties, but are restaurants doing enough to capture their business?

The trend mirrors a gradual return to on-premise dining nationwide, though visits still remain well below pre-pandemic levels.

A new integration puts the ordering option front and center when customers search for the chain.

The chain’s latest digital promotion is offering BOGOs to 250,000 ”Chipotle geniuses.”

The delivery company submitted an IPO proposal in February and could go public in November or December, Bloomberg reported.

The new weekly promotion is part of the chain’s increasing focus on digital channels.

Seated acquired VenueBook, which will allow to book events at restaurants and collect rewards.

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