Jonathan Maze

Editor-in-Chief

Articles by
Jonathan Maze

Page 6
Financing

They left their jobs at Boston Market. Then the real problems started

Longtime former employees exited the company as stores closed or paychecks stopped showing. But they’ve since been hit with surprise medical bills, and they’ve found themselves unable to file taxes or collect unemployment benefits.

Technology

McDonald's hit with a system outage in some parts of the world

Restaurants in Japan, the U.K. and Australia were among those hit with an IT outage. The company says the issue is now being resolved.

The Bottom Line: Wingstop, Burger King franchisees and robots were the big winners. But maybe count out dynamic pricing for a while.

The North American Association of Subway Franchisees said it has hired Robert Zarco, signaling a different tack in its relationship with the franchisor.

Jeff Klein will replace him as president of Popeyes in the U.S. and Canada. Thiago Santelmo was named president of international.

Average price increases rose 4% over the past year, according to Technomic. But restaurants raised prices more for proteins and less for sides and alcohol. And cold coffee beverage prices took off.

The fast-food giant says it plans to test larger burgers in a couple of global markets to find an option that could work around the world.

A Deeper Dive: Chris Dharod, CEO of the fast-casual chain, joins the podcast to discuss its comeback from last year’s bankruptcy filing.

The coffee shop chain, which added some 3,000 locations worldwide last year, is now the second-most prolific restaurant chain in the world.

The fast-casual brand was in freefall before it filed for bankruptcy last year. But improved operations and marketing, and a lot of hard work, have helped the chain turn the corner.

Prices at fast-food and casual-dining restaurants slowed as costs eased and concern mounted about slow industry traffic.

The owner of the rotisserie chicken chain also had his second bankruptcy filing terminated over technical issues, and this time is banned from filing another one.

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