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Jonathan Maze

Editor-in-Chief

Articles by
Jonathan Maze

Page 59
Operations

In the U.S., tipping has a complex and controversial history

The American style of tipping your server emerged during reconstruction and took decades to be accepted. But it became entrenched during Prohibition and is now a deeply ingrained social norm.

Financing

Delivery sales are sticking around at fast-food restaurants, even as dine-in returns

The Bottom Line: Despite rising prices and concerns about inflation, third-party delivery remains on the upswing at quick-service restaurants. But drive-thru demand is shifting back to normal.

Workforce

Restaurants and bars near a full job recovery

Food services and drinking places added nearly 70,000 jobs in February, according to new federal data. They are now 100,000 jobs short of pre-pandemic levels.

Operations

With rising costs cutting into margins, brands focus on operations

Inflation has brands like Jack in the Box, Pollo Tropical and Papa Johns working to improve their store operations. But it can help with sales growth, too.

Leadership

Habit Burger names Jack Hinchliffe CMO

The fast-casual burger chain tapped the KFC veteran to oversee global marketing. Former Chief Brand Officer Iwona Alter was named chief operating officer.

Financing

Inflation takes its toll as yet another company files for bankruptcy

The Bottom Line: The filing by Burger King franchisee Meridian is the fourth major Chapter 11 this year. Other companies are facing problems, too, as margins dwindle.

Financing

Another big Burger King franchisee declares bankruptcy

Meridian Restaurants Unlimited, which operates 118 Burger King restaurants in nine states out west, filed for Chapter 11 bankruptcy protection, blaming a combination of low sales and soaring inflation.

Financing

A deep dive into Subway's recovery and sale

A Deeper Dive: Restaurant consultant John Gordon joins the podcast this week to discuss changes at Subway, its potential sale and who will buy the fast-food sandwich chain.

Financing

Where are all the discounts? Look on the app

Fast-food restaurants are not advertising the type of mass discounts that marked past downturns. Instead, they’re flooding apps with deals. And franchisees have started to push back.

Leadership

Andy Wiederhorn is stepping aside as Fat Brands CEO

Citing a federal investigation tied to him last year, the founder of the owner of Fatburger, Twin Peaks and Johnny Rockets is stepping aside to serve as a strategic advisor.

Financing

Some big private-equity firms are apparently interested in Subway

The Bottom Line: Reports suggest the fast-food sandwich giant is targeting investment firms, and Goldman Sachs and Bain Capital are among the apparent suitors.

Financing

Bojangles makes no bones about its future

The traditional bone-in chicken chain is testing restaurants with menus pared down to its breakfast and boneless options. That’s the menu it is planning in new markets.

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