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Lisa Jennings

Executive Editor

Articles by
Lisa Jennings

Page 89
Operations

The crazy, complicated story behind the collapse of Taps Fish House

In an ongoing saga, a Southern California restaurant group was brought to an end in a tangle of lawsuits, family disputes over money, bankruptcies, bitter accusations and finger pointing.

Workforce

Casa Bonita workers demand return to tipping

The iconic Denver restaurant isn't fully open yet, but workers have sent a petition seeking changes to pay and benefits.

Operations

Potbelly founder to build shops in Maryland as franchisee

Bryant Keil, who built a Chicago antique store into a chain of sandwich shops, has signed a 27-unit agreement to operate locations with his son Hampden.

Operations

Chipotle takes on first-ever international franchise partner

Alshaya Group plans to bring the fast-casual brand to Dubai and Kuwait, starting in 2024, with more growth planned for the Middle East.

Operations

Former José Andrés Group COO named president of Mina Group

Eric Martino will oversee operations for about 30 concepts around the world, including Bourbon Steak, Estiatorio Ornos, Bardot Brasserie and more.

Technology

Vebu Labs steals spotlight with Chipotle's avocado-peeling 'Autocado'

The startup shares a founder with Miso Robotics and is positioning to collaborate with restaurant brands that want to bring "smaller-risk" automation that is specific to their needs.

Leadership

Craveworthy Brands and Pizza Factory name new executives

Executive Summary: A roundup of high-level hirings and promotions in the restaurant business includes changes for Wingstop and PRIMO partners.

Operations

Chipotle tests avocado-peeling robot as potential guac game changer

Guacamole will still be made by hand, but the "Autocado" could speed the process and free up workers. Chipotle has also invested in the robotic company behind it.

Operations

Restaurant operators have love/hate opinions on service charges

But believers say the surcharge trend has helped spark a game-changing conversation about the industry and how it takes care of workers.

Operations

Tony Roma's parent names general counsel acting CEO

Mohaimina "Mina" Haque is replacing Ramon Bourgeois, who led the brand since its 2021 acquisition.

Financing

Taps Fish House and Brewery chain closes amid allegations of financial mismanagement

The founder of the once-popular Southern California concept lays blame on a former advisor-turned-partner that led to the collapse of a $30 million restaurant group. The former partner, however, has a different story.

Operations

In the legal minefield of restaurant surcharges, it's all about disclosure

Whether a "service charge," "living wage fee" or "happy kitchen fee," how surcharges appear on guest checks—and how they are disclosed—can be key in protecting a restaurant from costly litigation.

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