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Mary Chapman

Editor, Special Projects

Articles by
Mary Chapman

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Ron Shaich: ‘Panera is one cafe’

Panera Bread founder, Chairman and CEO Ron Shaich shared his one-cafe-at-a-time focus at Winsight’s Restaurant Leadership Conference.

Consumer Trends

Consumers give fast casuals a raise

The maximum prices that consumers say they are willing to pay for fast-casual meals have gone up over the past two years, according to a recent study from Technomic.

Adult beverages can enhance satisfaction and loyalty at fast casuals.

These are the fast-casual concepts with the highest ratings and the unique items their customers yearn for.

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